Shipping policy
Welcome to shop.pronouns.page
Here are some details regarding our shipping procedures:
Shipping Options and Delivery Times:
- Carrier:
- We choose the best carrier available at the moment. Majority of our packages are being handled by USPS and PostNL.
- Delivery time:
- Europe: please allow 5-10 working days from date of order for package to arrive. All orders are custom made and production may delay shipments.
- Rest of the World: 14-21 working days. All orders are custom made and production may delay shipments.
Shipping Costs:
- Shipping cost is calculated at checkout and takes into account weight and destination of the package.
Processing Times: Orders are processed within 24-48 hours. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking: Once your order is shipped, you will receive an email with tracking information.
Damaged or Lost Items: Please contact us immediately if your order is damaged or lost during shipping. We will work with you to resolve the issue through a replacement or refund.
Contact Us: For any shipping inquiries, please contact us at contact@pronouns.page